What materials are your shoes made from?
Our shoes are handmade using high-quality leather and other premium materials such as suede, nubuck, and canvas. We source our materials from trusted suppliers and use traditional shoemaking techniques to ensure durability and comfort.
Can I request a custom design for my shoes?
Yes, we offer a custom design service for customers who want a one-of-a-kind pair of shoes. You can provide us with your desired design and we’ll work with you to create the perfect pair of shoes for you.
What sizes do you offer?
We offer a wide range of sizes for both men and women, including half sizes. You can refer to our size chart on our website to find the perfect fit. If you’re unsure of your size or have any special fit requests, please contact us and we’ll be happy to assist you.
How long does it take to receive an order?
The lead time for our shoes depends on the design and complexity of the shoes. Usually, it takes about 7-14 days from the time of order to the time of delivery. If you need your shoes sooner, please let us know and we’ll do our best to accommodate your request.
How do I care for my handmade shoes?
Leather shoes require proper care and maintenance to keep them looking their best. We recommend using a leather conditioner to keep the leather supple and a waterproofing spray to protect the leather from water and stains. You can also clean your shoes with a damp cloth and mild soap.
Do you ship internationally?
Yes, we ship internationally. Shipping fees and delivery times will vary depending on your location.
How much are the shoes?
The prices of our shoes depend on the design and materials used. You can find the prices for each design on our website or contact us for a quote.
How do I place an order?
You can place an order on our website by selecting the design, size, and any custom options. You can also place an order by contacting us and we’ll assist you with the process.
What is the return policy?
We accept returns within 14 days of delivery for shoes that have not been worn or damaged. Please contact us to initiate a return and we’ll provide you with the return address and instructions.
Are your shoes ethically made?
Yes, we are committed to ethical and sustainable practices in the production of our shoes. We work closely with our suppliers to ensure that the materials and labor used in the production of our shoes are ethically sourced and that fair wages are paid to our employees.
